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 Chilling Effects Clearinghouse > DMCA Notices > Notices > NetResult DMCA (Copyright) Complaint to Google (NoticeID 698500, Printer-friendly version

NetResult DMCA (Copyright) Complaint to Google

November 13, 2012


Sender Information:
Sent by: [Private]
London, UK

Recipient Information:
Google, Inc. [Blogger]
Mountain View, CA, 94043, USA

Sent via:
Re: TV GLOBO AV Infringement CaseID-220109

NetResult Internal Reference: CaseID-220109

Please quote the above NRID reference in all communications with us regarding this issue.

Dear Sirs,

We write on behalf of Globo Comunicação e Participações S/A, Globo International Company Ltd and Globosat Programadora Ltda., both companies hereinafter referred to as “Globo” which owns and/or controls worldwide broadcast rights for their television channels, which include but are not limited to TV Globo, TV Globo Internacional, SporTV, SporTV2, Premiere Futebol Clube (PFC), Premiere Futebol Clube Internacional, Premiere Combate and Big Brother Brasil (BBB) Pay-per-view.

We have noticed that your website, is displaying, promoting and/or offering audiovisual (A/V) content from Globo's television channels at

The blog is offering a number of TV shows from Globo for download without authotization.

We wish to make you aware that your present, unauthorized display of such A/V content is an infringement of Globo's exclusive intellectual property rights under national and international copyright laws. On behalf of Globo, I hereby demand that you immediately cease all such infringements on any and all web sites (and elsewhere) and confirm to NetResult within two (2) business days of the date of this letter, via return email, that you have done so. Your failure to comply with this demand will expose to you civil and criminal liability. Govern yourself accordingly.

Nothing in this letter is intended or shall be construed to constitute an express or implied waiver of any of Globo’s rights or remedies, all of which are expressly reserved.

Formal Declaration

I hereby state that Globo Comunicação e Participações S/A, Globo International Company Ltd and Globosat Programadora Ltda. are the sole owners of the rights referenced above and that NetResult is authorized to act on their behalf with respect to internet monitoring and compliance.

On behalf of the owners of the exclusive rights with respect to the content at issue in this notice, I hereby state that I have a good faith belief that use of such A/V in the manner complained of is not authorized by the owner, its agent, or the law.

[I, Carolina Bacca, as a representative of NetResult hereby digitally sign this e-mail message under penalty of perjury under the laws of the United States of America with the additional statement under penalty of perjury that the information in the notice is accurate.]

We thank you for your cooperation.

Yours sincerely,

Carolina Bacca

NetResult Solutions Limited
SW15 9DT
United Kingdom

Tel: +44 (0)20 8246 4123


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FAQ: Questions and Answers

[back to notice text]

Question: Why does a web host or blogging service provider get DMCA takedown notices?

Answer: Many copyright claimants are making complaints under the Digital Millennium Copyright Act, Section 512(c)m a safe-harbor for hosts of "Information Residing on Systems or Networks At Direction of Users." This safe harbors give providers immunity from liability for users' possible copyright infringement -- if they "expeditiously" remove material when they get complaints. Whether or not the provider would have been liable for infringement by materials its users post, the provider can avoid the possibility of a lawsuit for money damages by following the DMCA's takedown procedure when it gets a complaint. The person whose information was removed can file a counter-notification if he or she believes the complaint was erroneous.

Question: What does a service provider have to do in order to qualify for safe harbor protection?

Answer: In addition to informing its customers of its policies (discussed above), a service provider must follow the proper notice and takedown procedures (discussed above) and also meet several other requirements in order to qualify for exemption under the safe harbor provisions.

In order to facilitate the notification process in cases of infringement, ISPs which allow users to store information on their networks, such as a web hosting service, must designate an agent that will receive the notices from copyright owners that its network contains material which infringes their intellectual property rights. The service provider must then notify the Copyright Office of the agent's name and address and make that information publicly available on its web site. [512(c)(2)]

Finally, the service provider must not have knowledge that the material or activity is infringing or of the fact that the infringing material exists on its network. [512(c)(1)(A)], [512(d)(1)(A)]. If it does discover such material before being contacted by the copyright owners, it is instructed to remove, or disable access to, the material itself. [512(c)(1)(A)(iii)], [512(d)(1)(C)]. The service provider must not gain any financial benefit that is attributable to the infringing material. [512(c)(1)(B)], [512(d)(2)].

Question: What are the provisions of 17 U.S.C. Section 512(c)(3) & 512(d)(3)?

Answer: Section 512(c)(3) sets out the elements for notification under the DMCA. Subsection A (17 U.S.C. 512(c)(3)(A)) states that to be effective a notification must include: 1) a physical/electronic signature of a person authorized to act on behalf of the owner of the infringed right; 2) identification of the copyrighted works claimed to have been infringed; 3) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed; 4) information reasonably sufficient to permit the service provider to contact the complaining party (e.g., the address, telephone number, or email address); 5) a statement that the complaining party has a good faith belief that use of the material is not authorized by the copyright owner; and 6) a statement that information in the complaint is accurate and that the complaining party is authorized to act on behalf of the copyright owner. Subsection B (17 U.S.C. 512(c)(3)(B)) states that if the complaining party does not substantially comply with these requirements the notice will not serve as actual notice for the purpose of Section 512.

Section 512(d)(3), which applies to "information location tools" such as search engines and directories, incorporates the above requirements; however, instead of the identification of the allegedly infringing material, the notification must identify the reference or link to the material claimed to be infringing.

Question: Does a service provider have to follow the safe harbor procedures?

Answer: No. An ISP may choose not to follow the DMCA takedown process, and do without the safe harbor. If it would not be liable under pre-DMCA copyright law (for example, because it is not contributorily or vicariously liable, or because there is no underlying copyright infringement), it can still raise those same defenses if it is sued.

Question: How do I file a DMCA counter-notice?

Answer: If you believe your material was removed because of mistake or misidentification, you can file a "counter notification" asking the service provider to put it back up. Chilling Effects offers a form to build your own counter-notice.

For more information on the DMCA Safe Harbors, see the FAQs on DMCA Safe Harbor. For more information on Copyright and defenses to copyright infringement, see Copyright.

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